1.1 Privacy

At Khelostar247.com, we take your privacy seriously. Whenever you use our platform, you’re trusting us with your details, and this document explains how we handle that. You’ll find here what kind of information we ask for, why we need it, and in what way it is put to use.

This policy you should read together with our Terms & Conditions, because both of them basically go hand in hand. Sometimes we might change things here or tweak small bits, and when we do, the new version will be up on the site. It’s kind of smart to check back from time to time so you’re not missing any updates or little changes.

1.2 Information We Collect

As information, we need your basic details, which can determine your legitimacy. While using the platform or any kind of service associated with it, we may ask for different information like name, date of birth, feedback, contact details, etc. 

At the time you create an account on the site, make a transaction or connect with our support team, then the following details (not limited to) can be asked:

• Basic contact info (email, phone number).
• Payment or billing details to process deposits or withdrawals.
• Your history of using the site.
• Feedback you share with us or survey answers.
• These are the things which you directly share with the platform, but there can be many things which our system captures without your input. This includes the details like:
  Your IP address
• The type of device you are using
• Your browser type
• The pages you have visited on the site 
• Access time

All these are the standard practices, and are only carried out to keep our platform secure and offer more effective service to our users. And just to be clear – nothing is collected secretly. We don’t pull personal details without your knowledge.

1.3 How We Collect and Handle Data

There are a few ways your information reaches us:

1. Directly from you – for example, when you sign up, fill forms, or contact support.
2. Through service providers – we work with balance gateways, verification services, or technical support partners who help us keep the platform running.
3. From trusted vendors – in some cases, we may receive customer lists or technical data from licensed third-party providers.

Any sharing with outside partners is done under strict agreements, and we ensure those vendors follow proper privacy standards.

1.4 How the Information Is Used

The details we collect are not just sitting on servers; they’re there to make the platform work for you. Some main uses include:

• Creating and managing your account.
• Running security checks and verifying identity.
• Handling deposits, withdrawals, and balance transfers.
• Offering customer support whenever you face an issue.
• Fulfilling legal and compliance needs.

On top of this, your info may help us improve the service, customise promotions, or bring you offers. Sometimes these offers come directly from us, sometimes from carefully chosen partners.

We also run surveys and contests now and then. Joining them is up to you. If you choose to participate and grab a reward, your name may be used for announcing results or promotions, as long as it’s legally allowed.

Unless you clearly opt out, you may also receive updates about our new products or partner products.

1.5 Designated Non-Disclosures

We don’t casually pass around your details, but in certain cases it becomes necessary:

• Legal reasons – If law enforcement or regulators ask, we are bound to provide it.
• Protecting rights – We can do this to protect any right to secure our system or business. Also, it can be carried out when we have to certify the safety of other users. 
• Fraud prevention – In case a user tries to cheat the system or commits balance fraud. We can also share it if we find the user is trying to manipulate the activities to take unfair advantage. 
• Research – When the research or any survey needs to be conducted for the studies of responsible playing, then we can share it, but keeping it anonymised. 

1.6 Your Control Over Data

As a user, you also have a say in how your data is handled. You can:

• If you don’t want any kind of promotional messages on your contacts, then you can ask us to stop or unsubscribe from the mail settings. 
• If there is any specific data about you which is not authentic on the site, then you can ask us to change or update it. 
• Request that your details not be used for future marketing activities.

We will make sure to respect these choices. At the same time, certain details may still need to be stored due to legal obligations.

1.7 Cookies

What They Are

Cookies are the tiny text files that are saved to your device and store the data of all the activities you do on it. We use these files to make your experience better. Whenever you resume your session on the platform, these cookies help us to let you start from the same place. Also, it helps to offer a personalized atmosphere for our users. We also use flash cookies, which are local shared objects, for the same purpose. 

Neither of these can dig into your computer or read other data. They are simply helpers to improve browsing, track performance, and show more relevant content.

Essential Cookies

Some cookies are absolutely necessary. Without them, you can’t log in properly or complete a balance transaction. These make the site functional and secure.

During Registration

Cookies also keep track of the details you submit while signing up. This helps us recognize you later and saves you from entering the same data again.

On the Website

There are a few kinds of cookies in action:

• Session cookies – active while you’re browsing and gone once you close the browser.
• Persistent cookies – remain stored for a set time and remember settings.
• Analytical cookies – help us count visitors and understand how people use the platform.

Managing Cookies

In many of the cases, the browser accepts these files by default. You can change from the setting or block, if required. Just remember – switching them off might reduce site functionality.

Flash Cookies

These can be managed through the Flash Player Settings Manager. You can block third-party content from saving info or set rules for specific sites. Older browsers may not give full options, so keeping your software updated is the best way.

1.8 Using Third-Party Payment Systems

Sometimes, to move your balance around or get returns from the platform, we need to work with outside payment systems. By using the site, you’re agreeing that these third-party systems can handle some of your info for processing transactions. We try to make sure they keep your data safe, but remember, once it’s out there, it’s partially in their hands too.

Basically, when you send or receive credits, it might involve sending some info outside your country. We try to do our best to keep this process as safe as possible by keeping your data secure. 

1.9 Security Checks

We may check your info any time to make sure things are as they should be. This could be anything from confirming registration data to looking at transfers to see if someone’s bending the rules. By using our services, you give us permission to peek at your info for these checks.

In some cases, security checks can also be included to verify any info with any external sources or to check the credit reports. Also, we can ask for any of the required documents in this process to certify your identity. Here, our aim is to ensure that no misuse of the platform occurs, and all users can play safely. 

1.10 Data Safety

We care about security a lot. All personal info you give us goes into encrypted databases protected by passwords and firewalls. Our system uses modern security measures (like SSL with 128-bit encryption).

We also make sure that anyone working with us – affiliates, partners, suppliers – uses adequate protections. Your data shouldn’t just sit unprotected anywhere.

1.11 Minors

Our services are not for people under 18 (or whatever age is required in your country). If someone underage tries to register, we’ll try to stop it, and any info collected from minors will be removed.

If we find out a minor gave personal info, we delete it as soon as possible. It’s a simple rule: no under-18s, no exceptions.

1.12 International Transfers

Sometimes your info might be stored or processed outside your country. That can include places where privacy laws are not the same as at home. By using the site, you agree to this.

We still try to make sure our affiliates and partners follow our standards, even if they’re far away. The goal is that your data stays private, no matter where it’s handled.

1.13 Third-Party Sites

Our site may link to other places on the web. We cannot control those other sites. They might collect info from you, and their rules might not be the same as ours.

So, be careful. We are not responsible for what happens on their sites. In such cases, the third-party sites will be completely liable for all the operational issues as well as privacy practices. 

1.14 Regulatory Advisory

The site and its services are offered “as-is.” That means we can’t promise everything will be perfect all the time. We’re not liable for things outside our control.

Tech changes fast, business changes fast, and privacy practices might have limitations. We do our best, but we’re not responsible for indirect, accidental, or special damages connected to how your info is handled.

1.15 Agreeing to Privacy Rules

If you are using the site/app or consuming any of its services, then it will indicate that you agree to all the rules written here. This is the main document about how your info is treated, and it replaces older versions.

We may update it from time to time. If we do so, then the new update will be published on the site, which you can check anytime. The consistent use of the platform after the update will also indicate that you agree to all the changes. 

In case you feel that any of your rights are violated, then you are free to complain as per the GDPR rules. You can reach out to a supervisory authority in your country.

1.16 Links to Other Sites

Sometimes we provide links to other websites. Remember, those sites aren’t ours. They might collect info about you in ways that are different from how we do.

We cannot guarantee anything about how those sites operate, their content, or their privacy rules. Only the operators of those sites are responsible.

1.17 Data Access, Correction, and Deletion

You can ask to see what personal info we have on you. You can also request corrections if something is wrong.

If you want, you can ask for the deletion of your info, unless we have a legal reason to keep it. You can also ask us to limit how your info is used.

You can request your info in a portable format, so you can take it elsewhere if you want.

To do any of these, contact us via live chat or email at support@Khelostar247.com. We’ll try to respond reasonably quickly.

Also note that we may be required to hold some of your details with us, which is needed for any legal or regulatory rules. These data can not be deleted, even after you ask for deletion, until the legal purpose is fulfilled.