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AML Policy

Last Updated: 06/03/2023

For Deposits and Withdrawals

The AML policy or Regulatory Compliance Framework of Khelostar247.com ensures the safety and trust of all our users. The platform uses a three-step account verification to confirm the identity of users and to make sure that deposit and withdrawal methods are legitimate. This framework also helps prevent misuse of our platform for fraudulent activities. Payment and withdrawal safety measures can vary depending on the user’s nationality and method of transfer.

The site takes each of reasonable steps to control and limit potential risks, dedicating the necessary resources and personnel to maintain high standards. Our platform follows strict AML standards based on EU guidelines, requiring all management and employees to prevent misuse of services for illegal purposes.

The AML program complies with:

  • EU Directive 2015/849: This is to prevent any misuse of the operational monetary system.
  • EU Guidelines 2015/847: Now this one is for details regarding balance transfers.
  • Various EU and BE laws: Including sanctions, restrictions, and rules to prevent misuse of capital or assets.

Explanation of Unlawful Balance Activity

Unlawful balance activity includes:

  • Converting or transferring property, knowing it originates from criminal activity, to hide or disguise its source.
  • Concealing the true nature, source, or ownership of assets if they are connected to illegal actions.
  • When one uses, receives or processes any of the property which comes from any kind of unlawful activity. 
  • Participating, supporting, or leading any of the above actions.

All these rules apply to everyone, even if anyone participates from any other nation. 

These rules apply even if the original activity occurred in another country.

Organisation of AML at Khelostar247.com

An AML Coordination Officer (AMLCO) oversees the enforcement of AML policies and procedures. He reports directly to general management and approves any major updates to the AML procedure.

Three-Step Verification

First Step Authentication

Every user must complete Step One verification before performing any deposit or withdrawal. This step ensures the user’s identity matches the provided information and verifies transaction choices.

Step One requires the user to fill in:

  • First name
  • Last name
  • Date of birth
  • Country of residence
  • Gender
  • Full address

This is a self-declared form and serves as the initial confirmation of the user’s details.

Second Step Authentication

Step Two applies to users depositing over $2,000 or withdrawing over $2,000. Until this step is complete, the amount may be held temporarily.

Step Two requires the user to:

  • In this step, you have to provide a photo of any of the official IDs, such as a passport, a driving license or any other valid ID.
  • Provide the note (handwritten) having a 6-digit random number in it, next to your ID, for verification purposes.
  • Include a handwritten note with a six-digit random number next to the ID for verification.
  • Undergo an electronic verification that compares Step One details with official records from two independent databases.

If the electronic check fails, users must provide proof of residence, such as a government-issued registration certificate. Accepted documents depend on the user’s country of residence.

Step Three Authentication

Step Three applies to:

  • Deposits over $5,000
  • Withdrawals over $5,000
  • Transfers to another user exceeding $3,000

Until Step Three verification is complete, transactions are temporarily held. Users must provide a source of capital to confirm the legitimacy of larger amounts.

User Identification and Authentication (KYC)

KYC ensures users are formally identified when starting any relationship with Khelostar247.com. This process includes:

  • ID Submission: Users submit a passport, ID card, or driver’s license with a handwritten note showing six random numbers.
  • Face Verification: The players or users have to submit an image that has their face alongside the given ID. This is to ensure that the user is providing the correct document. 
  • Privacy: You can hide or blur the sensitive details which is not required. However, date of birth, nationality, gender, name and such information should be visible. 
  • Full ID Visibility: Ensure all 4 outer edges of the given ID are displayed properly. 

Employees may request additional verification depending on the situation.

Proof of Address

Proof of address is checked using electronic systems that compare two independent databases. If the electronic check fails, manual proof is required. Acceptable documents include:

  • Any of the public service bills, such as water or gas, which are issued in the last 3 months.
  • Bank statements addressed to the user
  • Government-issued documents showing current residence

Documents should be unambiguous, fully visible, and legible to speed up verification. Employees may perform additional checks if needed.

Balance Sources 

Users depositing large amounts (over €5,000) must provide proof of the origin of their balance. This may include:

  • Business ownership
  • Inheritance
  • Investments
  • Family support
  • Employment income

If the legitimacy of the balance cannot be confirmed, additional documents may be requested. Accounts may be temporarily frozen until verification is complete.

First Stage Basic Papers and Details Requirement

The Step One form is available in the user settings page. Users must complete:

  • First name
  • Last name
  • Nationality
  • Gender
  • Date of Birth

This document is stored securely and may undergo additional review by employees if necessary.

Risk Assessment and Region-Based Checks

Khelostar247.com uses a risk-based approach to manage user accounts and balances across different regions. Each country is classified into three risk categories to adjust verification requirements:

Low-Risk Areas

For users who come from these areas, only 3-step verification will be required, which is described above in the policy. There is no extra condition that will be applied to them until required. 

The process of deposit, withdrawal or transaction will follow the standard limits, and the management of balance will also be done normally. 

Medium-Risk Areas

Users from medium-risk regions have adjusted verification thresholds. For example:

  • Step Two applies after deposits or withdrawals of $1,000 or transfers exceeding $500.
  • Step Three applies to deposits or withdrawals of $2,500 or transfers exceeding $1,000.

Also, if a user who comes from a low-risk area changes their digital balance into another currency, then they will follow the medium-risk verification rules.

High-Risk Areas

Users who come from high-rise areas are not allowed to make accounts here and play on the site. The list of such areas is updated on a regular basis, which matches all the changes updated in line with global conditions and regulations.

Additional Safety Measures

Khelostar247.com uses automated monitoring tools overseen by the AML Compliance Officer to identify unusual behaviour in real time. Examples of unusual activity include:

  • Deposits or withdrawals without sufficient platform activity
  • Use of multiple payment methods for one account
  • Changes in nationality, currency, or account patterns

Any suspicious activity is first flagged automatically and then checked by our staff manually. This way, all deposits, withdrawals, and balance movements stay safe and follow the rules.

Balance Handling Rules

Users need to use the same method for taking out a balance as they used for putting it in, at least for the first amount. This helps stop any misuse and makes sure all digital balances can be traced properly.

The platform also keeps records so that every deposit or withdrawal is connected to a verified account.

 Any atypical balance movement may trigger additional checks or temporary holds until verification is complete.

Enterprise-Wide Risk Review

Khelostar247.com conducts an annual enterprise-wide risk assessment (EWRA) to identify risks in user activity, platform services, transaction methods, and regional operations.

The EWRA helps:

  • Determine risks related to user activity patterns
  • Identify areas where extra verification is needed.
  • Adjust safety measures based on emerging trends

These assessments guide updates to verification processes, security standards, and monitoring tools.

Continuous Account Monitoring

The platform uses multi-level monitoring to ensure account activity aligns with verified user behavior:

Level 1 – Amount Verification

All deposits and withdrawals are processed via trusted service providers that enforce strict verification measures.

Level 2 – Internal Monitoring

Staff monitor all account activity to detect unusual patterns, such as:

  • Irregular balance adjustments
  • Transfers to other accounts exceeding verified limits
  • Changes in geographic location or currency

Level 2 checks are combined with Step Two and Step Three verification to ensure complete safety and compliance.

Level 3 – Manual Review

Any of the suspicious accounts from level 3 or the high-risk area are checked manually here. This helps us to prevent the misuse of our site. In case any irregularities are found while doing this check, the account will be suspended on a temporary basis and asked for additional verification. If required, then the team may also inform the respected authorities.

Reporting Suspicious Activity

All staff are trained to report unusual activity immediately. The platform has clear internal procedures for handling suspicious accounts, including:

  • Analyzing atypical account activity
  • Determining whether user actions align with verified behavior
  • Deciding if external reporting or account restrictions are required

The AML team keeps in review each of the cases. They do it carefully and decide whether an account has to be restricted to allow them to continue to use the site. They also take decisions on notifying the authorities for further legal requirements.

Operational Procedures and Record Keeping

All AML and verification rules are documented and accessible internally. This includes:

  • A step-wise manual or guideline for each and every staff.
  • For all transaction activities like deposit, withdrawal and more, a standard operating procedure.
  • Documentation requirements for each verification step

The data related to the user identity and their transfer history is kept for at least 10 years. This is kept in a secure way using the encrypted storage system so that no unidentified access can occur. 

Employee Training

Khelostar247.com provides specialized AML training for all employees handling account activity:

  • Mandatory AML training sessions reflecting the latest regulations
  • Dedicated learning for new employees about verification and monitoring processes
  • Guidance provided by AML specialists on real-case scenarios

Training ensures employees can properly manage balance checks, unusual activity, and verification steps to protect users and the platform.

Internal Audit and Review

The platform performs regular internal audits to ensure AML policies are enforced correctly. Audit reports assess:

  • Compliance with verification procedures
  • Accuracy of balance monitoring and transfers
  • Efficiency of unusual activity detection

To keep the site secure and provide a trustworthy environment to users, this audit process is required. 

Data Protection

All user information is kept strictly confidential. Personal details are never sold or shared except when required by law or AML authorities.

Khelostar247.com follows data protection standards in line with EU Directive 95/46/EC, ensuring privacy and security for all users.

Contact Information

If users have questions about the AML or KYC policy, or about any verification steps:

  • Email: compliance@khelostar247.com

For complaints about AML/KYC processes or account checks:

  • Email: compliance@khelostar247.com
  • Staff are available to guide users through verification, balance management, and compliance processes.

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