FREQUENTLY ASKED QUESTIONS (FAQ's)
GENERAL
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1
Why pick Khelostar?
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2
What kinds of experiences are available on Khelostar?
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3
What type of activities can I play on Khelostar?
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4
What happens if a contest fails to load?
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5
How to get information about affiliates program?
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6
What happens if I disconnect in the middle of the test?
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7
How can I swiftly locate my favourite contests?
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8
What happens if I face a technical glitch?
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9
Can I participate in multiple contest simultaneously?
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10
What happens if a live host blunders?
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11
Are dealers able to respond to inquiries about accounts?
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12
Where do I find the contest limits?
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13
How can I find the rules for the contest?
REGISTRATION AND LOGIN
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1
How to create account on the platform?
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2
What kind of information I have to provide while registering?
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3
What to do if I have issues registering?
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4
What if I forgot my login password?
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5
What is the minimum age to create an account?
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6
Can I create an account for someone else?
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7
My information is already in the system, what to do?
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8
Can I create more than one account on the platform?
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9
Why I am facing issue in accessing my account?
Account and Verification
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1
What is Khelostar's KYC?
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2
What kind of paperwork is required for the KYC?
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3
Can I update my basis information?
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4
What happens if I didn't submit KYC documents?
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5
Does Khelostar protect my documents?
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6
Why personal information is mandatory?
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7
Can minors use Khelostar?
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8
Can I permanently delete my account?
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9
Are photocopies of my documents acceptable?
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10
What to do if I don't have the requirement paperwork?
Khelostar Mobile App
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1
How to use phone or tablets to participate in contest?
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2
Can I use the Khelostar App on my device?
BANKING
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1
What are the different deposits' method?
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2
What are the steps to deposit?
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3
What is the minimum and maximum deposit amount per account?
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4
What is the lowest and highest amount that can be taken out?
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5
Which currencies are accepted?
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6
How to make a withdrawal?
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7
Are all the transactions on the platform is safe?
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8
Are there fees associated with deposits or withdrawals?
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9
Can I cancel my withdrawal?
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10
How much time does it take for a transaction to happen?
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11
Is it mandatory to deposit when I open the new account?
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12
Can a third person deposit on my behalf?
Rewards
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1
Where can I view the rewards and the bonuses that are available?
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2
Why has a portion of my credits been locked when I activated my bonus?
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3
Where to claim all my rewards?
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4
Do you provide a rewards for a first deposit?
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5
Do you provide a rewards for referring friends?
Jeet Privilege Program
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1
First, what is Jeet Privilege?
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2
Where are my Loyalty Points kept?
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3
How do I register for the Jeet Privilege Program?
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4
How do I earn loyalty points?
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5
What are the rewards for earning extra loyalty points?
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6
How to claim my loyalty points?
PRIVACY & SECURITY
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1
Is Khelostar safe?
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2
Is the digital experience at Khelostar a fair one?
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3
For what reason is my personal data collected?