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FREQUENTLY ASKED QUESTIONS (FAQ's)

GENERAL

  • 1

    Why pick Khelostar?

  • 2

    What kinds of experiences are available on Khelostar?

  • 3

    What type of activities can I play on Khelostar?

  • 4

    What happens if a contest fails to load?

  • 5

    How to get information about affiliates program?

  • 6

    What happens if I disconnect in the middle of the test?

  • 7

    How can I swiftly locate my favourite contests?

  • 8

    What happens if I face a technical glitch?

  • 9

    Can I participate in multiple contest simultaneously?

  • 10

    What happens if a live host blunders?

  • 11

    Are dealers able to respond to inquiries about accounts?

  • 12

    Where do I find the contest limits?

  • 13

    How can I find the rules for the contest?

REGISTRATION AND LOGIN

  • 1

    How to create account on the platform?

  • 2

    What kind of information I have to provide while registering?

  • 3

    What to do if I have issues registering?

  • 4

    What if I forgot my login password?

  • 5

    What is the minimum age to create an account?

  • 6

    Can I create an account for someone else?

  • 7

    My information is already in the system, what to do?

  • 8

    Can I create more than one account on the platform?

  • 9

    Why I am facing issue in accessing my account?

Account and Verification

  • 1

    What is Khelostar's KYC?

  • 2

    What kind of paperwork is required for the KYC?

  • 3

    Can I update my basis information?

  • 4

    What happens if I didn't submit KYC documents?

  • 5

    Does Khelostar protect my documents?

  • 6

    Why personal information is mandatory?

  • 7

    Can minors use Khelostar?

  • 8

    Can I permanently delete my account?

  • 9

    Are photocopies of my documents acceptable?

  • 10

    What to do if I don't have the requirement paperwork?

Khelostar Mobile App

  • 1

    How to use phone or tablets to participate in contest?

  • 2

    Can I use the Khelostar App on my device?

BANKING

  • 1

    What are the different deposits' method?

  • 2

    What are the steps to deposit?

  • 3

    What is the minimum and maximum deposit amount per account?

  • 4

    What is the lowest and highest amount that can be taken out?

  • 5

    Which currencies are accepted?

  • 6

    How to make a withdrawal?

  • 7

    Are all the transactions on the platform is safe?

  • 8

    Are there fees associated with deposits or withdrawals?

  • 9

    Can I cancel my withdrawal?

  • 10

    How much time does it take for a transaction to happen?

  • 11

    Is it mandatory to deposit when I open the new account?

  • 12

    Can a third person deposit on my behalf?

Rewards

  • 1

    Where can I view the rewards and the bonuses that are available?

  • 2

    Why has a portion of my credits been locked when I activated my bonus?

  • 3

    Where to claim all my rewards?

  • 4

    Do you provide a rewards for a first deposit?

  • 5

    Do you provide a rewards for referring friends?

Jeet Privilege Program

  • 1

    First, what is Jeet Privilege?

  • 2

    Where are my Loyalty Points kept?

  • 3

    How do I register for the Jeet Privilege Program?

  • 4

    How do I earn loyalty points?

  • 5

    What are the rewards for earning extra loyalty points?

  • 6

    How to claim my loyalty points?

PRIVACY & SECURITY

  • 1

    Is Khelostar safe?

  • 2

    Is the digital experience at Khelostar a fair one?

  • 3

    For what reason is my personal data collected?

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